We'll get your Google reviews growing.
Rateful turns the customers you already have into a steady stream of Google reviews — written in their words, posted by them, in about twenty seconds. Your rating climbs, and new customers keep finding you.
The easiest way to get more Google reviews.
from scan to a posted review — the whole reason customers actually finish.
More Google reviews, without nagging.
Happy customers rarely refuse a review — they just never get round to writing one. Rateful removes the writing. A QR at the table or on the receipt does the asking; we hand them a finished draft.
Better reviews, from real visits.
Reviews built from what the customer said and what's on their receipt read like a person wrote them — dishes, service, the small details Google rewards and other customers trust.
More reviews means more new customers.
Review count, recency and rating are core local-ranking signals. A listing that gains fresh, detailed reviews every week shows up higher in Maps and search — and converts better when it does.
Built to drive more reviews — and catch problems first.
More reviews
Compared with a plain "please review us" link, a drafted review that the customer only has to check finishes far more often. Every table, receipt and counter becomes a request.
More visibility
Fresh, detailed reviews mentioning what you sell are the strongest signal you control on your Google Business Profile. Rateful keeps them coming week after week.
Better ratings
A 1–3★ reaches you with what the customer said before they've left the parking lot. Most problems solved in that first call never become a public review.
An AI team for your reputation — that never invents a word.
Every agent works only from what your customers said, what's on their receipt, and your own instructions. Nothing is posted without a human tapping the button.
Review Drafter
Turns a rating, a few taps and a sentence into three review options in the customer's voice. Knows your cuisine or trade from Google. Banned from marketing-speak.
Receipt Reader
Reads the dishes, server and visit time from a receipt photo so the review has verified detail. Never extracts totals or card digits. The photo is discarded.
Reply Assistant
Drafts a reply to every Google review in your chosen tone — warm, professional, brief or playful — with the reviewer's specifics reflected back. You edit and post.
Recovery Alerts
Spots a low rating, sends you what they said plus a suggested private reply by SMS, and shows the customer a sincere acknowledgement while you pick up the phone.
Key Insights
Reads every comment and tells you what's trending: which dishes get praised, which shift gets complaints, which server keeps getting mentioned. Weekly, in plain English.
Rateful Cards
QR and NFC cards, table tents, receipt stickers and a poster in your colours — designed and printed for you. One code, never changes.
Results that move your business forward.
Reviews in a tap — no typing, no app, no login.
Swap "please leave us a review" texts for a card on the table. The customer scans, taps a star, taps what stood out — or snaps their receipt — and picks from three drafts written in their words. Google's review box opens with the text already copied. Under thirty seconds, every time.
- Four ways in: quick form, chat, voice in any language, or receipt photo
- Drafts vary in length and style so no two reviews read alike
- Customer edits anything before posting — it's theirs
Rank higher where it matters: Maps and "near me".
Google's local ranking leans on three things you can influence: how many reviews you have, how recent they are, and what they say. Rateful reviews are frequent, fresh and full of the words people actually search — your dishes, your services, your neighbourhood — because they come from real visits.
- Steady weekly volume instead of bursts
- Natural mentions of what you sell, never keyword stuffing
- Every review replied to — a signal Google actively encourages
Hear about problems before Google does.
A poor experience shouldn't be something you read about a week later. When a customer rates 1–3 stars, Rateful alerts you within a minute with exactly what they said and a drafted private reply. The customer sees a sincere acknowledgement. The Google option stays on screen — we never hide it — but people who feel heard rarely need it.
- SMS and email alerts to whoever's on shift
- Comment, table, time and receipt facts in one message
- Weekly digest of what keeps going wrong
Everything you need to collect more reviews, respond faster and turn feedback into growth.
Simplified review process
Guided taps and voice input instead of a blank box. Less effort, more people finishing.
Rateful Cards
QR and NFC cards with your fixed link, plus tents, stickers and a poster in your colours.
Unified inbox
Every rating, comment and Google review in one list, with drafted replies waiting.
Multilingual voice to review
Customers talk in any language; the review comes out in the language of your listing.
Receipt-verified visits
Reviews backed by a real order carry the detail readers trust — and a "verified visit" tag in your dashboard.
Rateful Links
Send your review link anywhere — receipts, follow-up texts, booking confirmations, your website.
Most review tools get businesses flagged. Rateful is designed not to.
Google's enforcement targets three habits: asking only happy customers, rewarding reviews, and telling people what to write. Rateful does none of them — and won't let you either.
Asking for reviews is allowed. What Google removes is gated, incentivised or dictated content. Rateful's drafts are built from the customer's own words and verified receipt facts, and the customer edits and posts them personally.
Replying to reviews — which Rateful also drafts — is something Google actively encourages. We publish our policy reading and keep it current; it isn't legal advice, and we'll walk your own advisor through it.
Read the FAQHow does your business look on Google?
Enter your business and we check your reviews, your Business Profile and where you rank for the searches your customers type — then show you what to fix first. It takes about ten seconds, uses only public Google data, and stores none of it.
Not affiliated with Google. The full report is free after you sign in.
Why Rateful beats legacy tools and bare QR stickers.
Most review tools either nag customers with unwanted SMS messages or hand them a blank text box where 90% drop off. Rateful solves review friction right at the table.
| Feature / Capability | Rateful | Podium / BirdEye | DIY QR Sticker |
|---|---|---|---|
| Monthly price | $49 / mo (No contracts) | $350 – $600 / mo (Annual contract) | Free |
| Where it asks | At the table or counter (Moment of delight) | Cold SMS text 2 hours later | At the table |
| Customer completion | High (AI writes draft in 20s) | Medium (Text drop-off) | Near zero (Blank box friction) |
| Receipt vision detail | Yes (Verified meal & server) | No | No |
| Low-rating protection | <60s SMS alert to owner | No (Goes public first) | No (Goes public first) |
| Google velocity safety | Built-in Pace Guard | Spikes trigger purge | Unmanaged |
| Customer experience | No app, no login, fast taps | Intrusive text messages | Frustrating blank form |
The things owners ask us.
How does Rateful get me more reviews?
A card on the table or a sticker on the receipt opens your Rateful page. The customer rates, taps what stood out or snaps their receipt, and picks from three drafts written from what they said. The text is copied and Google's review box opens — they paste and post. Because the writing is done, far more customers finish than with a bare "review us" link.
Is this allowed by Google?
Asking customers for reviews is allowed. What Google bans is asking only happy customers, offering rewards, and requesting specific content. Rateful shows every customer the same Google button, offers no rewards, and never asks for names or phrases. The customer edits and posts the review themselves. We also pace drafting so a business never looks like it's getting a burst of similar reviews.
Does the AI make things up?
No. Drafts are built only from what the customer said or tapped, plus verified facts from their receipt if they scanned one. Seven words in means a short review out. The AI is not allowed to invent dishes, names, prices or outcomes.
Do I need to respond to my reviews?
You should — Google encourages it and customers read the replies. Rateful drafts a reply to every review in your chosen tone; you edit if you like and tap to post. It takes about fifteen seconds a review.
How long until I see more reviews?
Reviews start the day the cards go on the tables. Most businesses see a clear lift in the first two weeks; rating changes on Google follow over one to three months as the new reviews outweigh the old.
What happens with a bad rating?
You get an alert on your phone within a minute with what they said and a drafted private reply. The customer sees a sincere acknowledgement and a promise to follow up. The Google option is still shown — we don't hide it — but most people who feel heard don't need it.
What do you do with receipt photos?
The photo is read once to pull out the items, server and time, then discarded. Card numbers, totals and loyalty numbers are never extracted. A server's name appears only if the customer chooses to mention them.
Do my customers need an app?
No. The QR or NFC card opens a web page that works on any phone. No login, no download, about twenty seconds.
Learn how Rateful can grow your business.
Message us on WhatsApp or by email and we'll show you Rateful on your own Google listing — your own name, your own menu, your own reviews.
We'll reply within one business day. Privacy.